Trust is essential. Trust is earned.

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Trusting an agency can be difficult, which is why we think it is so important to earn it and have evidence to back up our claims.

Our ambition as an agency is to be admired, for our work and also for the way we work. It’s a simple ambition that motivates and drives us to work to the highest standards and to do things based on our values, even if it costs us. We believe that the best branding agencies and the best brands work to values that are not defined by profit, turnover, or new business, but by a wider ethos; profit and new business are the fruit of their work not the motivation. Our motivation is firmly focused on great ideas, great work and developing great people.‚Äč

Independent Evidence

The problem is that goals such as admiration are much more difficult to measure than the bottom line, they are hard to prove. To help us provide some evidence around our lofty ambitions we have been using the Recommended Agency Register (RAR) from Drum which invites our clients to rate our service and our work against a range of factors. This independent rating of our clients experiences gives us a clear indication of whether we are fulfilling on our brand promises for the people who matter most. This has resulted in us being recommended for 21 different services; a great way of us getting clear evidence of how we're doing.

Rated Top In The UK

Each year RAR take a snapshot of the 55,000 ratings in their database, review the feedback and identify a shortlist of the best rated agencies in the UK. We are proud to have made the shortlist for several categories including:

  • Brand strategy
  • Advertising
  • Email Marketing
  • Client Service
  • Value for Money

Far beyond just being recommended, these results place us in the top 5 agencies in the UK for these categories. Winning the category for Advertising was even further evidence that we are not only delivering a great service but outperforming our competitors in doing so. 

Far beyond just being recommended, these results place us in the top 5 agencies in the UK for these categories.

Trusting an agency can be difficult, which is why we think it is so important to earn it and have evidence to back up our claims. RAR is a great way for us to provide, independent, objective evidence of the excellent standards we work to and prove that we are one of the best performing agencies around.

 

If you would like to work with a branding agency that has been awarded for it’s creative quality, service and value for money then get in touch.

Call 0345 643 9381

Email studio@openwaterdesign.com

Or take a look at our work